How do you write e-mails? A few golden rules for the perfect business correspondence (and a bit of fun)

I’ve always loved drawing but then the passion for languages took over somehow and even though my Art teacher was all excited about the possibility my parents would agree to send me to an artistic high school, that never happened and… you know what I did instead.

Unfortunately, I was extremely good at reproducing still natures and portraits – pretty classic, in the end – but never put my back into comics.

Funny comic strips are the best, some can be so entertaining! And the Internet is an endless source of beautifully witty comics and, surprise surprise… based-on-true-story topics 🙂

The ones I am in love with right now are from The Oatmeal, a very cunning, extra funny website who will keep you entertained for hours and hours. I’ll go back to that in a sec. If you cannot wait, click here now!

But let’s keep on track… the title: how do you write e-mails?

E-mails are tricky, and especially in a business environment, good e-mail writing skills are certainly a plus.

The tone is of course more colloquial than a hard copy letter but still, scripta manent and when talking to clients, some of the golden rules are:

  • be polite – use the relevant Dear and Best regards, without being OTT though. Still, keeping in mind everybody likes a bit of nicety
  • always write a short subject – not a whole poem though, just the main point or a hint of the topic
  • always double-check the address before clicking ‘send’ – otherwise you’ll end up spending hours wondering why Mr. Smith didn’t get back to you just yet…
  • be careful with the CC – if you are a fan of mass e-mails, remember you may be invading other recipients’ privacy. The safest move? Go for the ‘mysterious’ but discreet enough BCC option
  • do not pack the e-mail body with bolds, CAPS or italics – even though in some cases these are useful to stress your point and
  • do not forget Caps and punctuation where required – so a good balance between this and the previous point
  • always have a clear, neat signature with your name, logo and so on (but make sure it is not too long or big, or people will go crazy looking for your telephone number…)
  • KISS (keep it short and simple or straightforward) yet professional – nobody likes an overwhelming amount of words in a random order or smileys all over the place
  • keep bullet point lists to a minimum (I think we are there now…) or you will come across as a bit too obsessed by order and A-Z lists ( = control freak?)

And now, the moment you’ve all been waiting for. Have a laugh at this

Ciao ciao


Enter your email address to follow this blog and receive notifications of new posts by email.

Join 3,317 other followers

Upcoming Events

No upcoming events

Rainy London’s Twitter profile

RL's Flickr account


The Healthy Freelancer

Yoga, fitness & health tips for busy freelancers and more!

Patenttranslator's Blog

Diary of a Mad Patent Translator


A Popular Source of Inspiration for Leaders all over the World

Translator's Digest

Thoughts on translation


Work, travel, live... in style

Intérpretes y Traductores al desnudo – Interpreti e Traduttori allo scoperto

Blog ES-IT de entrevistas con un toque personal a intérpretes, traductores y otros profesionales para conocer a quienes están del otro lado de la pantalla. ––– Blog IT-ES d'interviste con un tocco personale a interpreti, traduttori e altri professionisti per conoscere chi è dall'altra parte dello schermo.

francesca manicardi

Interprete, traduttrice & +


...for more appreciation of professional translators' and interpreters' work.

El hormiguero de Cálamo&Cran

Blog oficial de Cálamo&Cran

TED Blog

The TED Blog shares news about TED Talks and TED Conferences.

Help Traduzioni - Studio di traduzioni e comunicazione web

Traduzioni, comunicazione e web marketing

The Prosperous Translator

Advice from Fire Ant & Worker Bee

"Providing the training, tools and expertise to help you grow your language business!"


Style News, Fashion Trends & Beauty Tips

Coordenadas | Blog de Ismael Pardo

Profesor de inglés en Málaga

%d bloggers like this: